Working With Us

This Is What Working With Us Actually Looks Like

Built Around Your Salon, Not Bolted On

The big booking platforms treat AI as an add-on to bump your subscription. It's only worth having if it's hyper personalised. So we go granular. Your AI is trained on:

Your full menu, times and prices
Every team member and their level
Leave, closures and renos
Waitlists and booking rules
Monthly promos and packages
Your greeting and tone

Trained. Tested. Then Live.

Step 01

We Train It

Built from your menu, prices, team and policies. Down to senior vs emerging stylist.

Step 02

You Test It

You and your team try to trip it up. Anything off gets tweaked on the spot.

Step 03

You Go Live

Live in days. We stay on hand for tweaks, updates and anything your team needs.

No Email Tickets. No Support Queue. Just Us.

You get direct access to Dan and Nelson. Text us, call us, whatever works. We're on the phone with our salon owners all the time. These are real conversations:

A+ Rated Support Salon owner rating Ventra AI support A+
When We Say 24/7, We Mean It

Midnight, early morning, whenever it lands. It gets answered.

2:17am message from a salon owner, answered first thing
2:17am message. Sorted by morning.
Late night message from a salon owner, answered
No office hours. No waiting until Monday.
After hours message from a salon owner, answered
Whenever you message, we're on it.
Monthly promos worked into the AI
Promos over WhatsApp, straight into the AI.
Leave and stylist levels updated same night
Leave and stylist levels, live same night.
Step by step help with call forwarding
Stuck with your provider? Step by step help.
Salon owner pointing their phone provider to us for answers
Even their phone provider gets sent our way for answers.
Call flow tweak handled over text
Tweaks sorted over text. No forms.
Booking a call around the owner's schedule
Prefer a call? We work around you.
AI script updated for reno closure
Closing for renos? Script rewritten in minutes.
The app is easy to use
And the app your team uses? Easy.

Two Ways to Build This. Only One Makes Sense.

How Everyone Else Does It

Direct POS Integration

  • Books into your system, but hallucinates
  • Needs back end access to your POS (API)
  • Nightmare reading salon availability
  • 4x to 6x the investment of our pricing
  • Deposits over the phone. Illogical.
  • Weeks to build, higher error rate
vs
How We Do It

The Ventra Way

  • Handles every POS effectively
  • No back end permissions required
  • Always right. No booking errors
  • Greater control over your bookings
  • Multiple calls and messages at once
  • Effective deposit method
  • Data private and segregated
  • Nothing set in stone in your process
  • Live in days, not weeks
  • Staff friendly
Ventra AI - Footer